{"id":5156,"date":"2024-08-11T12:36:37","date_gmt":"2024-08-11T16:36:37","guid":{"rendered":"https:\/\/www.sidekickinteractive.com\/portfolio\/intelcom\/"},"modified":"2024-08-11T12:36:37","modified_gmt":"2024-08-11T16:36:37","slug":"intelcom","status":"publish","type":"portfolio","link":"https:\/\/www.sidekickinteractive.com\/fr\/portfolio\/intelcom\/","title":{"rendered":"Intelcom"},"content":{"rendered":"<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/<br \/>\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner.jpg\" sizes=\"(max-width: 1920px) 100vw, 1920px\" srcset=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner.jpg 1920w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner-300x181.jpg 300w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner-1024x619.jpg 1024w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner-768x464.jpg 768w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom-banner-1536x928.jpg 1536w\" alt=\"\" width=\"1920\" height=\"1160\" \/><\/p>\n<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/<br \/>\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style>\n<h1>Intelcom \u2013 Enterprise workflow app development for one of Canada&rsquo;s largest delivery company<!-- notionvc: 233c2f66-7e7b-4a67-883e-a5ecba5e1beb --><\/h1>\n<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/<br \/>\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-block-end:0;flex-grow:1;border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider--element-align-start .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-start .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-start .elementor-divider__element{margin-inline-start:0}.elementor-widget-divider--element-align-end .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-end .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-end .elementor-divider__element{margin-inline-end:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-block-start:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\n<h2>Custom enterprise workflow mobile app developed by Sidekick Interactive for Intelcom<!-- notionvc: 11eef416-fc78-4807-abfc-856eaa6703f6 --><\/h2>\n<p>Problem<\/p>\n<p>Intelcom faced the challenge of managing returns for a major e-commerce player, requiring an\u00a0efficient system for processing returns in convenience stores. The existing process was\u00a0cumbersome, leading to delays and inaccuracies, negatively impacting customer satisfaction<\/p>\n<figure><img decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom2.jpg\" alt=\"Intelcom2\" width=\"100%\" height=\"100%\" \/><figcaption><\/figcaption><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom3.jpg\" alt=\"Intelcom3\" width=\"100%\" height=\"100%\" \/><figcaption><\/figcaption><\/figure>\n<figure><img decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/Intelcom1.jpg\" alt=\"Intelcom1\" width=\"100%\" height=\"100%\" \/><figcaption><\/figcaption><\/figure>\n<p>Solution<\/p>\n<h2>Sidekick Interactive partnered with Intelcom to develop a Proof of Concept (POC) app designed to streamline the returns process. The app featured an intuitive user interface, enabling store employees to scan packages using QR codes and interact with various APIs to confirm returns.<\/h2>\n<p>Key features of the app included:<\/p>\n<ul>\n<li><b>Package Scanning:<\/b> Employees can easily scan QR codes on packages, ensuring accurate\u00a0and quick identification of returns.<\/li>\n<li><b>API Integration: <\/b>The app communicates with multiple APIs to validate and confirm the return process, ensuring seamless operation and reducing errors.<\/li>\n<li><b>User-Friendly Interface:<\/b> Designed for convenience store employees, the app&rsquo;s interface\u00a0is straightforward and easy to use, minimizing training time and maximizing efficiency.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/3-Scan-Amazon-QR.jpg\" sizes=\"(max-width: 1194px) 100vw, 1194px\" srcset=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/3-Scan-Amazon-QR.jpg 1194w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/3-Scan-Amazon-QR-300x210.jpg 300w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/3-Scan-Amazon-QR-1024x715.jpg 1024w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/3-Scan-Amazon-QR-768x536.jpg 768w\" alt=\"\" width=\"1194\" height=\"834\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/5-nights-completed.jpg\" sizes=\"(max-width: 390px) 100vw, 390px\" srcset=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/5-nights-completed.jpg 390w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/5-nights-completed-300x195.jpg 300w\" alt=\"\" width=\"390\" height=\"254\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/6.1-Return-Complete.jpg\" sizes=\"(max-width: 652px) 100vw, 652px\" srcset=\"https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/6.1-Return-Complete.jpg 652w, https:\/\/www.sidekickinteractive.com\/wp-content\/uploads\/2024\/08\/6.1-Return-Complete-300x179.jpg 300w\" alt=\"\" width=\"652\" height=\"390\" \/><\/p>\n<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/<br \/>\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\n<p>\u00ab\u00a0One of our significant accomplishments was delivering a functional version of the app within just four weeks. This rapid development cycle demonstrated our ability to meet tight deadlines and deliver high-quality solutions promptly.\u00a0\u00bb<\/p>\n<p><strong>Alexandre Boyer-Laporte<br \/>\n<\/strong>iOS Development Lead<\/p>\n<p>Let&rsquo;s<br \/>\nco-create<br \/>\nbuild<br \/>\ndefine<br \/>\nyour\u00a0mobile\u00a0app.<br \/>\n<a href=\"https:\/\/www.sidekickinteractive.com\/fr\/contact\/\"><br \/>\nGet in touch<br \/>\n<\/a><\/p>\n","protected":false},"featured_media":3701,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-5156","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/portfolio\/5156","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/types\/portfolio"}],"version-history":[{"count":0,"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/portfolio\/5156\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/media\/3701"}],"wp:attachment":[{"href":"https:\/\/www.sidekickinteractive.com\/fr\/wp-json\/wp\/v2\/media?parent=5156"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}